Why should I use an online system?
On average, good IP surveillance software costs between € 150,- en € 350,- per camera. You'll buy software which you have to install, maintain and upgrade (which will cost you extra money!) yourself. Buying software contains many hidden and indirect costs which have to be paid after you bought the software. In contrary to that, Cameramanager.com offers the same functionality with an online system, which you don't have to install, maintain and is accomodated with the most up-to-date software each time you login. Besides that, the same system could be used by different people at different places at the same time. This will reduce your cost by more than 50%. So you should be able to calculate for yourself that Cameramanager.com in the end is not only cheaper than normal software but also causes less headaches and increases your quality of security.
Can I connect all cameras to Cameramanager.com?
No. We only support network cameras, videoserver and webcams with a specific brand. You can view the list of supported brands here. We are continuously adding new camera brands so ask a sales representative for our roadmap if your camera brand is not listed.
How safe is it to view and record my videos remote?
Very safe. Cameramanager.com offers an online portal which can only be accessed by you. A username / password combination should prevent third parties from entering your area. We also use SSL for the transfer of data. Of course, you are responsible for not supplying third parties with your login details and for securing your own cameras in your own network, as well for internal as external use.
How does the payment process work? Are my card details safe?
Your payment will be processed by Buckaroo, a dutch Payment Service Provider that follows the PCI Security Standards. They garantee a safe payment process. Besides we use a verfied SSL connection from Thawte.
For how long can I record my videos?
There is no specific limit on recording your videos except for the limit that you choose in your account. Every account has a minimum storage space to record for at least 24 hours. If the standard recording space is not enough we can always increase your account size on specific request or by choosing another account.
I bought cameras but don't how to install or configure them?
At the moment Cameramanager.com can only offer the services of IT and / or security integrators in the Netherlands. We are working on a global partner network to offer these services worldwide but at the moment we can only offer our technical helpdesk to people outside the Netherlands. When your are based in the Netherlands you can ask for a IT or security integrator during the registration / ordering process. They can help you with installation and configuration of your cameras.
Is your question not answered yet? Please send an email to sales@cameramanger.com.
